Customer Service Representative - Temporary

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Far Bank Enterprise is seeking a problem-solving, quick-thinking individual with a warm, pleasant demeanor to join our unique Customer Service Team within our Sales department.

As a representative of the Sage, RIO and Redington brands, you will be the friendly guide on the phone or email who is ready to alternately answer questions and solve problems on the way to providing our customers world-class service.

The ideal candidate appreciates working right where our world-class rods are designed and made and thrives on attending to a customer's questions and providing an experience that makes them glad to be associated with our products. Every day will see you working with a variety of clients ranging from large national accounts to specialty retailers to individuals.

POSITION SUMMARY: Customer Service Representative (Temporary)

We strive to be known for our outstanding deliverance of products and customer service. Be a part of the Far Bank customer service experience for the Sage and Redington customer. Whether by phone, chat, or email, you will provide outstanding, courteous, and professional customer support and follow through to enhance the customer's experience. Support your team by also cross training in other areas, bolstering both your own skills and knowledge as well as the performance of the team. This position would be for approximately 6 months and able to work from home.

JOB REQUIREMENTS

• A minimum of 2 years Customer Service experience required.
• Clearly demonstrated strong experience in direct customer interaction via phone, email and/or chat
• Experience in ERP or Order Management software required. A bonus if it is with Microsoft D365!
• Ability to apply sound reasoning and make good decisions independently is essential.
• Fluency with Outlook and MS Excel a bonus as well.
• Able to multi-task and reprioritize as needed.
• Bi-lingual skills a plus!

COMPENSATION

Competitive hourly rate plus full benefits package which includes Medical, Dental, Vision, Life, 401(k) and Vacation/Sick accrual

About Far Bank Enterprises

Far Bank is an integrated manufacturer and distributor of fly fishing products, including fishing rods, fly reels, fly lines, leaders, tippets, and performance outdoor apparel. Through the products we conceive, design, and build we demonstrate that we work hard but have fun. Far Bank subsidiaries operate under the brand names of Sage, Redington, Fly Water Travel, and RIO Products. Our core purpose is to inspire, enhance, and preserve the outdoor experience through exceptional products, extraordinary customer service, and passion for our work.

Today Far Bank operates and controls many of the back-office functions of our businesses while we continue to emphasize the unique strengths and characteristics of the individual businesses and brands.

To apply please visit our website at www.farbank.com/careers

Current Openings for Customer Service Representative Temporary Jobs at Far Bank Enterprises